Error in Shipping (FedEx Carrier) Error Code: 2436 Error Description: "Girth of package 1 exceeds the max girth for this service/packaging combination."

Problem:

The girth of the package exceeds the maximum limit allowed for the selected FedEx service or packaging type.

Cause:

FedEx calculates girth using the formula:
Girth = (2 × Width) + (2 × Height)
If the Length + Girth exceeds the allowed maximum (usually 165 inches for most services), the package is rejected or requires special handling.

Solution:

1. Retrieve the Delivery:

   • Open the delivery that caused the error.

2. Review Package Dimensions:

   • Check the Length, Width, and Height in Package Options.

   • Calculate the Girth = (2 × Width) + (2 × Height) and then Length + Girth.

3. Adjust Dimensions:

   • If the total exceeds FedEx limits, revise the dimensions to bring the Length + Girth within acceptable range.

   • Consider splitting the shipment into multiple packages if the size is unavoidable.

4. Save and Ship:

   • Save the updated package details and attempt to reship.