Error in Shipping (FedEx Carrier) Error Code: 6520 Error Description: "Weight - Package weight exceeds maximum for requested service/packaging in RequestedPackage1."

Created by ShipConsole Support, Modified on Thu, 15 May at 6:50 AM by ShipConsole Support

Problem:

The package weight entered under Package Options exceeds the maximum weight limit allowed by FedEx for the selected service or packaging type.

Cause:

  • FedEx services typically do not accept packages over 150 lbs.

  • Exceeding this limit causes the shipment to be rejected.

Solution:

  1. Retrieve the Delivery:

    • Open the delivery record where the error occurred.

  2. Review Package Details:

    • Go to the Package Options section.

    • Verify the weight entered for each package.

  3. Update the Weight:

    • Adjust the weight to ensure it is within the FedEx allowed limit.

    • Example: FedEx does not accept packages over 150 lbs.

  4. Save and Reship:

    • Save the corrected weight details.

    • Retry the shipping process.


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