Problem:
The package weight entered under Package Options exceeds the maximum weight limit allowed by FedEx for the selected service or packaging type.
Cause:
FedEx services typically do not accept packages over 150 lbs.
Exceeding this limit causes the shipment to be rejected.
Solution:
Retrieve the Delivery:
Open the delivery record where the error occurred.
Review Package Details:
Go to the Package Options section.
Verify the weight entered for each package.
Update the Weight:
Adjust the weight to ensure it is within the FedEx allowed limit.
Example: FedEx does not accept packages over 150 lbs.
Save and Reship:
Save the corrected weight details.
Retry the shipping process.
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