Error in Shipping (FedEx Carrier) Error Code: 64354 Error Description: "Required element RequestHeader/MeterNumber missing."

Problem:

The Meter Number is missing in the carrier configuration, which is required for FedEx shipments to be processed.

Cause:

FedEx requires a valid Meter Number to authenticate and authorize shipping transactions. If it's missing in the configuration, shipping will fail.

Solution:

1. Navigate to Carrier Configuration:

   • Open EBS Navigator.

   • Select ShipConsole Admin Responsibility.

2. Update Meter Number:

   • In the ShipConsole Admin screen, go to Carrier Configuration.

   • Select the appropriate:

     • Operating Unit

     • Organization

     • Carrier

   • Click the Go button to retrieve existing carrier details.

3. Enter the Meter Number:

   • In the retrieved configuration, enter the correct FedEx Meter Number in the Meter Number field.

4. Save Changes:

   • Click Save to update the configuration.

5. Retry Shipment:

   • Go back to the delivery and retry shipping.