Error in Shipping Error Severity: Hard Error Code: 121035 Error Description: "The maximum per package weight for the selected service from the selected country or territory is 150 pounds."

Created by ShipConsole Support, Modified on Thu, 15 May at 4:10 AM by ShipConsole Support

Problem:

The package weight exceeds the maximum allowed limit for the selected UPS service.
Example: UPS Next Day Air does not support packages over 150 lbs.

 

Cause:

  • The selected UPS service has a per-package weight limit.

  • The shipment package exceeds this weight threshold.


Solution:

  1. Retrieve the Delivery:

    • Open the delivery or shipment transaction that encountered the error.

  2. Review and Update Package Weight:

    • Confirm the package weight.

    • Check the UPS service level selected (e.g., UPS Next Day Air).

    • Verify the maximum allowable weight for the selected service using UPS guidelines.

  3. Correct the Weight or Split the Shipment:

    • If possible, reduce the package weight to within the allowed limit (e.g., ≤ 150 lbs).

    • Alternatively, split the shipment into multiple packages so that each stays within the allowed limit.

  4. Reattempt Shipping:

    • Save the updated delivery and try shipping again.



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