Display Negotiated Shipment Cost While Showing Standard Freight Charges in ShipConsole

Created by ShipConsole Support, Modified on Thu, 15 May at 7:06 AM by ShipConsole Support

Requirement:

You want the shipment cost to show negotiated (discounted) rates, while the freight charges displayed to the customer reflect non-discounted (standard) rates.


Solution:

  1. Navigate to Carrier Configuration:

    • Open EBS Navigator.

    • Select ShipConsole Admin Responsibility.

  2. Access Carrier Configuration:

    • In the ShipConsole Admin screen, click on Carrier Configurations.

    • In the configuration page:

      • Select the appropriate Operating Unit

      • Select Organization

      • Select the Carrier Name

    • Click the Go button to retrieve existing carrier details.

  3. Modify Rate Display Setting:

    • Locate the option Use Negotiated Rates.

    • Uncheck this checkbox.

  4. Save the Changes:

    • Click the Save button.


Explanation:

Unchecking "Use Negotiated Rates" instructs ShipConsole to:

Use negotiated (discounted) rates internally for shipment cost calculation.

Display standard (non-discounted) charges for freight display to the customer.

 

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