Error in Shipping (FedEx Carrier) Error Code: 6532 Error Description: "Requested Shipment Recipient contact - phone Number is required."

Created by ShipConsole Support, Modified on Thu, 15 May at 6:49 AM by ShipConsole Support

Problem:

The recipient’s phone number is missing in the Destination Address. FedEx requires a valid phone number for the shipment’s recipient contact.

 

Solution:

  1. Retrieve the Delivery:

    • Open the delivery record where the error occurred.

  2. Update Destination Address:

    • Navigate to the Destination Address section.

    • Enter a valid phone number in the Phone Number field.

  3. Save and Retry Shipping:

    • Save the updated delivery details.

    • Retry the shipment.



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