ShipConsole Admin setups regarding packing slip report.

Navigation: ShipConsole Admin àProfile Options Page à Inventory Org Specific Settings

Print PackSlip Button navigation:

In the profile options page, there is a check box named Print PackSlip. We can check the check box to decide along which action the packing slip needs to be printed. (Actions: Ship,Print label,ShipConfirm)

Packing Slip report Name:

There is a field called Packing Slip Report where we can provide the oracle packing slip report name which need to be triggered from shipconsole

• When the print packslip is checked in ShipConsole Admin page.
• When the print packslip button is clicked in ShipConsole Shipping Page.

Below is the screen shot of field.

Generate Document Set At Ship:

There is a profile called Generate Document Set At Ship in ShipConsole.

When this check box is checked we can trigger and print the packing slip report alone or set of documents (the document set may include packing slip report) in oracle when a delivery is Shipped in ShipConsole.

There are 2 oracle profile options which can be assigned to decide which document to be printed at the time of Ship and Ship Confirm.

Below are the names of 2 profiles and their navigation.

Profile Names:

AASC DOCUMENT SET ON SHIP

AASC_DOCUMENT_SET

AASC DOCUMENT SET ON SHIP:

The name of document/document set that needs to be printed when a delivery shipped in ShipConsole is assigned to the profile AASC DOCUMENT SET ON SHIP.

AASC DOCUMENT SET:

The name of document/document set that needs to be printed when a delivery ship confirmed in ShipConsole is assigned to the profile AASC DOCUMENT SET.

How many Ways to trigger Packing Slip report in ShipConsole.

There are 3 ways to trigger packing slip report in oracle through ShipConsole.

Option 1:

In the profile options page, there is a check box named Print PackSlip. We can check the check box to decide along which action the packing slip needs to be printed.

• If the check box is checked for Ship button, packing slip will be triggered at the time of ship.
• If the check box is checked for Print Label button, packing slip will be triggered at the time of label printing.
• If the check box is checked for Ship Confirm button, packing slip will be triggered at the time of ship confirm.

Below screen shot is the check box setup.

Navigation: ShipConsole Admin àProfile Options Page à Inventory Org Specific Settings

From the above screen shot we can see that in the button navigation, Print PackSlip is checked for the button name Ship, in ShipConsole the packing slip report will be triggered when a delivery is shipped. Below is the ShipConsole screen shot for the same.

On the Screen the oracle request id of the triggered packing slip report will be displayed to verify the packing slip in oracle if required.

Option 2:

There is a button with the name Print PackSlip in ShipConsole shipping page.

When this button is pressed, the packing slip report which is configured in the ShipConsole Profile options page will be triggered in oracle.

After it is triggered in oracle the request id is displayed on the screen with which we can check the request in oracle.

Option 3:

The packing Slip report can be triggered as part of document set in Oracle from ShipConsole.

In ShipConsole we can trigger document set/individual document required when Ship and Ship confirm is happened in Shipconsole.

• If we require packing slip at ship, we can assign packing slip report name to oracle profile AASC DOCUMENT SET AT SHIP.
• If we require packing slip at ship confirm we can assign packing slip report name to oracle profile AASC DOCUMENT SET.
• If we want packing slip to be triggered as part of document set along with some other documents, assign the packing slip name to the document set required in oracle and then assign the document set name to the profile AASC DOCUMENT SET AT SHIP or AASC DOCUMENT SET based on the requirement.

Below are the screen shots of the oracle profile options setup and the setup to add packing slip report to document set in oracle.

Navigation to check AASC Profiles in oracle.

System Administrator àProfile àSystem

Navigation to add packing slip report to document set.

Order Management Super UseràSetupàShippingàDocumentsàDocument Sets

Printer setup for Packing slip report to print from Oracle.

The packing Slip report triggered from ShipConsole can be printed out of Oracle using the printer’s name configured in oracle profile PRINTER.

Navigation: System Administrator àProfileàSystem

Printer name can be set in multiple levels like Site, Application, organization, responsibility and user.

Database code in ShipConsole to trigger packing Slip.

Package Name : 

• AASC_CUSTOM_FUNCTIONS_PKG in onpremise.
• AASCCLOUD_CUSTOM_FUNCTIONS_PKG in Saas

Procedure : generate_packing_slip_report

Common issues faced by clients:

Issue1:

Correct packing slip is not being triggered.

Points Need to be verified:

Need to know from where the customer is trying to trigger the packing slip report.

If the Customer is trying to trigger it using Print packslip check box in admin or using Print packslip button in shipping page then : Check if the Oracle packing slip report name to be triggered and the packing slip report name configured in the ShipConsole admin Profile options is same or not and correct the name in profile options page.

If the customer is trying to trigger it as part of document set then:check if they want it at ship or ship confim.Ask the customer which document set or document asigned to AASC profiles.Check the document set if the packing slip is added to that or not.

If everything looks good we need to verify the package code once.

Issue2:

When correct printer is not picked up in oracle while printing the packing slip report.

Points Need to be verified:

Verify if the any printer is assigned  to Oracle Profile Printer at Site,application,responibility and User level.

Verify if any printer is asssigned at Choose Document and Label Printers