Error In shipping... Error Severity: Hard Error Code: 120412 Error Description: UPS account number that was provided as the payment method is missing or invalid. Error Location:

Created by ShipConsole Support, Modified on Thu, 15 May at 5:05 AM by ShipConsole Support

Problem:
This error occurs when the Carrier Pay Method is set to Recipient, but the UPS account number provided is either missing or incorrect.

Solution:

  1. Retrieve the delivery in the system.

  2. Set the Carrier Pay Method to Recipient.

  3. Enter or update the correct UPS account number.

  4. Proceed with shipping.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article