Problem:
After replacing the weight scale with a new model, the weight field began populating as null
in the application.
Root Cause:
Security settings or cached data were interfering with the communication between the weight scale and the application.
Solution:
The following steps were taken to resolve the issue:
Security Configuration:
Added the ShipConsole URL to the Java Control Panel under Security → Exception Site List.Browser Cache Cleared:
Opened Developer Tools (F12) → Navigated to the Network tab → Clicked Clear Cache.
Closed all browser windows and reopened the application.
Result:
After performing the above steps, the weight began populating correctly in the application.
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