When entering a delivery and clicking the Go button, an alert message appears stating: “International Shipments Currently Not Provided”

Issue

Alert Message: "International Shipments Currently Not Provided" When Clicking Go After Entering Delivery

Solution

1. Navigate to EBS Navigator → ShipConsole Admin Responsibility

2. In the ShipConsole Admin screen, click on Profile Options

3. In the Profile Options page:

   • Select the appropriate Operating Unit and Organization

   • Click the Go button

4. After the profile options are displayed:

   • Check the checkbox labeled "International"

   • Click Save to apply the changes