"Add Packages" Button Is Disabled After Shipping with FedEx/UPS/Other LTL Ship Methods

Created by ShipConsole Support, Modified on Tue, 20 May at 4:07 AM by ShipConsole Support

Issue

"Add Packages" Button Is Disabled After Shipping with FedEx/UPS/Other LTL Ship Methods


Solution

  1. Navigate to EBS Navigator → ShipConsole Admin Responsibility

  2. In the ShipConsole Admin screen, click on Profile Options

  3. In the Profile Options page:

    • Select the appropriate Operating Unit and Organization

    • Click the Go button

  4. After the profile options are displayed:

    • Check the checkbox labeled "Add Packages After Ship Save"

    • Click Save to apply the changes

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